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Srilankan Airlines

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Srilankan Airlines Flight Bookings

Srilankan Airlines is the national carrier of Sri Lanka and was launched in 1979. It was established as Air Lanka following the termination of the original Sri Lankan flag carrier Air Ceylon. In 1998, the airline was rebranded as Srilankan Airlines. 

The main operational hub of the airline is the Bandaranaike International Airport in Colombo. It is the largest airline in Sri Lanka by the number of aircraft and destinations. The airline flies to 112 destinations in 58 countries. The airline signed an agreement with the Emirates Group in 1998 for a ten-year partnership. In 2008 the Emirates Group sold its stakes to the Government of Sri Lanka. 

The airline has a good reputation for services like punctuality, comfort, reliability and safety. In 2014, the airline became a member of the Oneworld alliance to offer passengers connectivity to over 1,000 new destinations. The airline also has codeshare agreements with other airlines and interline agreements with Pakistan International Airlines.

Srilankan Airlines Connectivity and Fleet Information

Srilankan Airlines operates a fleet of 21 modern and sophisticated Airbus aircraft. The fleet consists of  7 Airbus A330-300, 4 Airbus A330-200, 5 Airbus A320-200, 2 Airbus A320neo, 1 Airbus A321-200 and 2 Airbus A321neo. The A330 aircraft are used for long-haul flights and A320/A321 aircraft are used for medium-haul flights. Modern aircraft offer comfort during travel. 

The A330-300 and A320/321neo aircraft are fitted with the option for paid-for in-flight internet access and mobile telephony services. The interior of all the aircraft has a unique Sri Lankan motif that showcases the country’s flora and fauna. All the aircraft have the latest amenities. All the wide-body aircraft and the majority of narrow-body aircraft are fitted with an in-flight entertainment system.

Awards

Srilankan Airlines is known for offering quality services and its efforts have been recognised. The several awards won by the airline are as follows:

  • Best Cabin Service 2022 - By APEX 

  • Best WiFi in Central/Southern Asia 2022 - By APEX

  • Best WiFi in Central/Southern Asia 2019 - By APEX

  • 4 Star Rating in Major Airlines Category 2019 - By APEX

Srilankan Airlines Class of Travel

Srilankan Airways offers two classes of travel on all its flights. The services offered vary depending on the class of travel chosen. The different classes of travel offered are:

Economy Class

This class offers adjustable seats with ample legroom.

  • Passengers can pre-book delicious meals or special dietary meals during the booking process. Complimentary beverages are offered. 

  • Refreshments are served every 45 minutes on long-haul flights.

  • The in-flight entertainment system offers a range of movies, TV and radio channels and air shows.

Business Class

This class offers comfortable seats that turn into fully flat beds with enough space.

  • The in-flight entertainment system ‘AVANT’ offers the latest blockbusters, TV channels, radio channels and audio.

  • Passengers can pre-order delicious meals/special dietary meals during the booking process. 

  • Priority check-in, access to the lounge at the airport and a complimentary amenity kit.

Srilankan Airlines Baggage Allowance

For routes excluding destinations in North, Central and South America, the Economy Class checked-in baggage allowance is 30 kg and the Business Class is 40 kg. 

On routes to North, Central and South America, the Economy Class checked-in baggage allowance is 2 pieces of 23 kg each and for the Business Class, it is 2 pieces weighing 32 kg each. 

Economy Class passengers can carry a handbag weighing 7 kg and Business Class passengers can carry 2 pieces of handbag weighing 7 kg each.

You can easily check the baggage policy here.

Srilankan Airlines Web Check-in and Boarding Pass

The passengers can use web check-in or mobile check-in to avoid queues and save time at the airport. The rules for web check-in are as follows:

Check-in Domestic Flights

Passengers can do web check-in or mobile check-in 48 hours to 2 hours before the scheduled flight departure. Go to the airline’s website and under the ‘Online Check-in’ option passengers can web check-in. During the process, passengers can select seats. The boarding pass is sent to the device and can be printed. 

Check-in International Flights

Passengers can do web check-in or mobile check-in 48 hours to 2 hours before the scheduled flight departure. At the airport, passengers can drop baggage at the Baggage Drop-Off counter. Passengers can check in through the airline’s website, the boarding pass is sent to the device and can be printed at home.

Srilankan Airlines In-flight Services

Passengers can pre-book meals or special dietary meals from a select menu. The in-flight entertainment system offers the latest Hollywood and Bollywood movies, TV series, radio channels, music and video games. 

Passengers can also watch air shows. The in-flight Wi-Fi packages can be purchased to stay connected during the flight. Passengers can pre-order duty-free products so that it is available onboard.

Frequent Flyer Programme: FlySmiles

Srilankan Airlines offers a Frequent Flyer program called ‘Flysmiles’. The passengers can earn miles when flying with the airline, Oneworld alliance partners, Oneworld affiliate partners and other partner airlines. 

The four levels of membership statuses offered are Classic, Blue, Gold and Platinum. Miles can be redeemed to get rewards like additional baggage allowances, baggage bonus programs and more. Silver membership is exclusively offered to the airline’s co-branded credit card holders.  

Srilankan Airlines Onboard Support

The airline assists passengers with special needs like expectant mothers, passengers travelling with infants, unaccompanied minors and passengers with medical conditions. Passengers with mobility problems are provided with wheelchair assistance. Special service can be requested at the time of booking. Passengers should read the policies and regulations before flying with the airline.

About Srilankan Airlines Refund & Cancellation

Srilankan Airlines ticket bookings can be cancelled online through the airline’s website or the travel agent where the ticket is bought. To get a refund online passengers have to fill out the online Refund Request Form. Cancellation fee is charged if applicable.

Cleartrip: Runway for Srilankan Airlines Flights

The airline has been operating for a long time and with the Oneworld alliance it offers flights to over 1,000 cities. It has a reputation for being punctual, safe, and reliable. You can easily make flight bookings online at Cleartrip. 

You can make one-way, round-trip or multi-city Srilankan Airlines flight bookings. You can get all the information that is required to plan a trip like flight schedules, flexible date views, ticket prices and more. You can also track the Srilankan Airlines PNR status. The sales and promotions provided by the airline are made available on the Checkout page and can be accessed easily. 

Once you register with Cleartrip you can get alerts about price drops, sales, cashback offers and discounts offered on expensive air tickets. You can find the cheapest ticket to the final destination by using the Search function. You have to enter the from and to airports, the number of travellers and the travel date. You will get a list of flights with the cheapest flight displayed at the top. You can review the list and make bookings. 

Cleartrip also offers an app to search for and do Srilankan Airlines online bookings

FAQs

Q. What’s the online check-in window for Srilankan Airlines?

A. Passengers can do web or mobile check-in via the airline’s website 48 hours to 2 hours before the scheduled flight departure.

Q. How much is the free baggage allowed on Srilankan Airlines?

A. The baggage allowance depends on the destination.

  • For destinations excluded from North, Central and South America Economy Class passengers can carry 30 kg of checked-in baggage and a handbag of 7 kg. The Business Class passengers can carry 40 kg of checked-in and 2 pieces of handbag weighing 7 kg each.

  • For destinations in North, Central and South America, Economy Class passengers can carry 2 pieces of 23 kg each as checked-in baggage and a handbag of 7 kg. The Business Class passengers can carry 2 pieces of 32 kg each and 2 pieces of handbag weight 7 kg each. 

Q. Does an infant need a separate seat on Srilankan Airlines?

A. No, an infant does not need a separate seat on the airline.

Q. Is online check-in mandatory when flying via Srilankan Airlines?

A. No, it is not mandatory to check in online when flying via the airline.

Q. How many international destinations does Srilankan Airlines cover?

A. The airline covers 112 destinations in 58 countries.

Q. What are the in-flight entertainment options offered by Srilankan Airlines?

A. The in-flight entertainment system offers a selection of movies, TV and radio channels, audio and video games.

Q. Does Srilankan Airlines allow pets in the cabin?

A. The airline allows ‘seeing eye’ and ‘hearing’ dogs in the cabin.

Q. Does Srilankan Airlines serve alcohol onboard?

A. Yes, the airline serves alcohol onboard.

Q. What is Srilankan Airlines code?

A. The airline’s airline code is UL.

Q. What is the allowance for carrying alcohol on Srilankan Airlines?

A. The airline allows a maximum of 2.5 L of alcohol per passenger.